Customer Service Phipower

Have a question about a product or your order? Feel free to contact our customer service team and we will be happy to help you. We are available to you Monday through Friday from 8:30 a.m. to 5 p.m. Fill out the form to the right or call 085 – 303 35 01.

Shipping and returns
Have questions about a placed order or return? If so, please contact us and have your order number handy. You can reach us at our phone number or email address. Please read our delivery and return conditions beforehand.

Complaint handling
It is of course annoying if you have a complaint about the service as you experienced it. Nevertheless, we kindly ask you to communicate your complaint to the customer contact department via e-mail. This can be done by e-mail, regular mail and/or telephone. Our customer contact staff will review the complaint and attempt to resolve the complaint to everyone’s satisfaction.

Our data:
Markenhaven 28
3826 AC Amersfoort
e-mail: info[at]phipower[.]nl
085-3033501 (available Monday through Friday from 8:30 a.m. to 5 p.m.)

Upon receipt of your complaint, you will receive a confirmation from us. We will answer your complaint within 14 days of receipt, should it take longer, we will notify you.

Should you not appreciate this, you can also always contact the mediation department of Stichting Webshop Keurmerk to which is affiliated. Should the mediation attempt not lead to a satisfactory solution for any reason, there is the possibility of submitting your dispute to the Disputes Committee (SGC).